At UglamShoeLuxe, we prioritize seamless delivery to ensure your footwear arrives in perfect condition. Our team carefully processes all orders within 1-2 business days, with quality checks to guarantee your selected styles meet our standards. Whether you're updating your casual collection or adding statement pieces to your wardrobe, our logistics network is optimized for reliability.

Processing typically completes within 48 hours of order confirmation. Transit durations vary based on destination and carrier capacity. Domestic shipments generally reach customers within 5-7 business days, while international deliveries may require 10-20 business days depending on customs clearance. Seasonal peaks may occasionally extend these estimates, in which case we proactively notify affected customers.

We offer the following shipping options: Standard Shipping (10-15 Business Days): 0-60$; Free (10-15 Business Days): 60$-9999$. These rates apply to most destinations in our service network. Expedited shipping options may be available during checkout for time-sensitive orders, with pricing calculated based on package weight and delivery speed.

Currently serving 40+ countries across North America, Europe, and select Asian markets. We cannot ship to PO boxes, freight forwarders, or certain remote locations due to carrier restrictions. During checkout, our system automatically verifies address validity. For military addresses or special delivery requests, please contact our support team before placing your order.

Within 24 hours of shipment dispatch, you'll receive a confirmation email containing your tracking number and carrier details. This allows real-time monitoring through our partners' logistics platforms. For consolidated orders with multiple items, separate tracking numbers may be issued. Should your tracking information not update within 72 hours of receipt, please check your spam folder before contacting customer support.

While we meticulously plan each shipment, occasional delays may occur due to weather, customs inspections, or carrier disruptions. If your package exceeds the estimated delivery window by more than 5 business days, please contact our support team at [email protected] with your order number. For lost shipments confirmed by the carrier, we'll initiate a replacement or refund process within 3 business days of verification.

International customers are responsible for any applicable customs fees, import taxes, or brokerage charges imposed by their country's regulations. These fees are determined by local authorities and vary based on product value and category. We declare all packages at full purchase value and cannot mark items as gifts to avoid duties. For accurate estimates, we recommend consulting your national customs website before ordering.