You know, running Uglamshoeluxe isn’t just about selling shoes—it’s about building connections. Back in 2018, our founder, Maria, used to reply to every single email herself, sometimes late into the night. She’d scribble little notes like, "Hope these heels make you feel as unstoppable as they did for me!" Those personal touches? They’re still at the heart of what we do.
Got a question that’s been itching at you? Maybe you’re curious about our vegan leather line, or you need sizing advice for those killer boots you’ve been eyeing. Whatever it is, we’re all ears—seriously. Here’s how to reach us:
Pro tip: If you’re in a hurry, try our live chat. Carlos from customer care (the guy who knows every style by heart) handles it most weekdays.
Last month, a customer named Sophie emailed us saying our packaging was "too extra." Guess what? We launched a minimalist option two weeks later. That’s the thing—we listen. Whether it’s a rant, a rave, or just a random thought (like, "Why don’t you make glow-in-the-dark sneakers?"), hit us up. Who knows? Your idea might just become our next bestseller.
P.S. If you’re ever in Barcelona, pop by our office! We’ve got a wall covered in polaroids of customers wearing our shoes—your photo could be next.
